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Is a tool agnostic content architecture best?

I had a conversation today where I was discussing strategies for content architecture with a Fortune 100 high tech company. The person I was speaking with stated that they wanted to create a strategy...

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What’s stopping the wider use of DITA within your company?

I came across a question today on LinkedIn asking “What’s stopping the wider use of DITA within your company?”. Some of the responses that were given included reasons like I don’t have time right now...

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User-focused

One of my tasks at Author-it is to help us better explain what we do. I’ve spent some time this week, looking at our products and trying to come up with a coherent way to talk about them. The best way,...

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What Tom Johnson said

Tom Johnson just wrote a blog post I rather wish I’d written. Great work! Find it here: http://idratherbewriting.com/2010/10/22/why-help-content-fails-contentstrategy/

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ICC11 Conference – pregame

The weather here in Palm Springs is lovely. Warm sunshine to sit in a drink coffee. Which I did this morning. The booth is almost set up – I’m missing 2 boxes and am tracking those down. Since it’s all...

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Managing versions

If you’re working in a typical document-centric content development environment, you probably manage versions of product documents by copying the entire previous document(s), renaming to the next...

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Audience is critical

I, like most geeks, am always happy to learn more about space programs. Recently several friends went to Houston and the Space Center there. They met astronauts and did other things I’m deeply envious...

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Happy Easter wishes and some STC fun

Regardless of where you are in the world, we at Author-it would like to wish you a Happy Easter weekend. For people in New Zealand and most of Europe, you have a 3 or 4 day holiday. It sounds like a...

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Graphically speaking

As I’ve stated before, I’m not a strong visual learner. I like words and getting my hands on things. But many people are strong visual learners and I need to accomodate them in any content I develop....

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Content Development Best Practices

I was away last week at a client site, working with them on how to move to Author-it. They bought Author-it because they see the benefits, but, like a lot of companies who are looking to improve their...

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